Store Policy

Customer Care

Without you, we wouldn’t be here. So it is important to us that you enjoy your experience with us! We work hard to be able to offer and deliver fresh flowers to the beautiful Granite Belt. We pride ourselves on offering high quality flowers and friendly and professional service.


We love to create floral designs for any occasion! We have got you covered for birthdays, anniversaries, graduations, funerals and weddings. We can create custom designs that blend seamlessly into your theme.  You can order by browsing our website and ordering online, or, give us a call: 0428966533. Please note, for special requests and weddings, we would prefer to discuss this with you well ahead of time to ensure every detail of your design!

Flower orders and Substitutions

While we endeavour to update our site regularly, there are times we are unable to predict availability, quality, colour or quantity of flowers.

 

Flowers are subject to seasonal availability, in the event something is out of season, our florists will replace with a flower of a similar style and colour. In the event that this cannot be matched, the sender will be contacted to discuss current availabilities and the suitability of these for the occasion.

Privacy & Safety

Your information is secure! Our checkout is powered by trusted merchants including Stripe, PayPal and AfterPay to keep your information secure and verify payments. Personal details taken as part of our orders may be stored with records of the order for the minimum required time period. Following this, the records are destroyed appropriately. 

 

Payment Methods

Credit / Debit Cards
PAYPAL

AfterPay

Offline Payments - call us 0428 966 533